Effective Date: 03/28/2016
Company Name: TERA Computer Pros

By providing your mobile number and opting in to receive SMS communications from Your MSP Business Name (“we,” “us,” “our”), you agree to the following SMS Terms and Conditions:

1. SMS Messaging Service

By opting in, you consent to receive recurring automated and manual text messages from us regarding IT support tickets, system alerts, maintenance notifications, appointment reminders, account security updates, and promotional messages (if applicable).

• Consent: You do not need to opt in to SMS messages to use our standard MSP services.
• No Third-Party Sharing: Text message opt-ins and mobile data will not be shared with third parties or affiliates for marketing or promotional purposes.

2. Message Frequency

Message frequency varies depending on your interactions with our support team, active IT alerts, or ongoing projects. You can typically expect up to [e.g., 4 to 10] messages per month, though urgent system or security notifications may trigger additional messages.

3. Message and Data Rates

Standard message and data rates may apply from your mobile carrier for any text messages sent or received. Please contact your wireless service provider for details about your specific text or data plan. We are not responsible for any carrier charges resulting from these messages.

4. Opt-Out Instructions

You can cancel or stop the SMS service at any time.

• To opt out, reply STOP to any text message you receive from us.
• You may receive a final confirmation message following an opt-out request.

5. Help and Support

For assistance, information, or troubleshooting regarding our SMS service:

• Reply HELP to any message.
• Contact our support team directly at support@terapcpros.com or call (716) 348-7997.

6. Carrier Liability Disclaimer

Mobile carriers (including T-Mobile, AT&T, and Verizon) are not liable for delayed or undelivered messages.

7. Privacy Policy

Your personal information and phone number will be handled in strict accordance with our [Insert Link to Your Privacy Policy], which governs how we collect, use, and protect your data.